Our clients say:
"Training in the Brava methodology delivered a measurable and systematic approach for success in Customer Care. Brava's easy to follow formula, and the BravaTrak® survey, made this an entirely systematic approach, so coaching occurred as required, in the manner required. Brava is the key tool that is helping us change the Customer Care culture."
Trish Keith
General Manager Customer Services
Telecom New Zealand
Brava trains HR and L&D managers to become Certified Coaches in Effective Leadership. This allows them to train and support their first-line managers to become effective leaders.
How This Benefits You
- Ensures embedding of Effective Leadership skills.
- Ensures a Return on Investment (ROI), through the long term improvement of employee performance and work motivation.
Certification Training
The Effective Leadership Certification training is run over 4 days by Brava's expert consultants. On completion, it allows you to competently:
- Provide practical leadership skills training to managers
- Use BravaTrak®
- Support the use of Strada7
You'll leave the Certification training with:
- The lesson plan and resources that enable you to facilitate the Leadership Skills Workshop.
- The ability to provide consulting services associated with BravaTrak.
- The ability to use Strada7 to provide online training and support for Effective Leadership development.
to find out more about Certification
Effective Leadership Made Easy
